Support

How can we help?

Popular questions

Open Tickets from the bottom bar, or My tickets on a computer. Each booking has a pass with a QR code that the venue scans at entry. We also email your ticket once the payment goes through.

Yes. Open the ticket and choose Download to save it as a PDF or an image, or print it.

The QR appears once your payment is confirmed. If you paid a MUN organiser directly by UPI or cash, it unlocks after they confirm the payment.

Not from the app yet. Tickets are tied to the name and email on the booking. Write to us with your booking ID if something needs to change.

UPI, cards and net banking, through our payment partner Cashfree. Some MUNs also let you pay the organiser directly by UPI or in cash.

Payments usually confirm within a few minutes. If your booking still isn’t confirmed in Tickets, write to us with the booking ID and the UPI or bank reference.

Refunds follow the organiser’s policy on the event page. If an event is cancelled, the full ticket price is refunded. Refunds go back to the payment method you used.

Yes. Open My purchases from your profile and tap Receipt on any booking to view it or save it as a PDF.

As soon as the organisers release allocations, they show on your MUN pass in Tickets.

Upload your payment screenshot when asked. The organiser checks it, and your delegate pass unlocks once they confirm it.

Preferences are locked once you register. Write to us with your registration ID and what you’d like to change.

Open Profile. Edit details changes your name and other details, and tapping your photo lets you pick a new one.

Use Forgot password on the sign-in page and we’ll email you a link to set a new one.

Write to support@tikxz.com from your registered email. Deleting your account is permanent: your tickets and history can’t be recovered.

Still need help?

Email ussupport@tikxz.com

Organising an event or MUN? See the organiser help centre.